What should I do

Our laboratories have the main international accreditation such as HTA (GMP equivalent), AABB, MHRA, OFSP, HFEA, HFED and ISO 9001. This international accreditation ensures that cells, at some future date, could be accepted and processed in any laboratory in the world. This because the presence of an international accreditation covers the laboratory where the cells will be sent against danger of viral contamination.

The laboratories are located in member countries of European Union, this assures the respect of all the European directives given off on the security and on the controls for the conservation of cells and human tissues. Switzerland, San Marino and other countries where are located laboratories of some sector companies working in Italy, are not subjected to European directives but only to authorizations and local controls.

Once arrived to laboratory samples are analyzed with especially advanced techniques which do not make the next analyses necessary on the maternal blood 6 months after the childbirth and remove the risks of contamination of the samples during the quarantine period (Directive 2006/17/CE). Then, a better service, a less cost for the customer and a greater laboratory safety.

After a detailed microbiological control and quality, the sample is processed by SEPAX II to obtain the maximum yield in terms of stored stem cells number.

The company is the only one which assures, for the whole duration of the conservation period, a medical advice specialized in matter of clinical use of stem cells. In other words, in presence of curable pathologies with stem cells, we are able to give the best updating on the therapies and the research in matter. A fundamental service which makes our company absolutely only. This service is also available for the customers of other companies that do not offer a personalized medical advice.

Our customer’s contract releases the sanitary staff and the sanitary structure, place of the delivery, from responsibility in case of insufficient quantity of blood collected. This because, even if the collection was made by great attention and professionalism, in some cases the quantity of blood or stem cells collected is limited. This kind of care reserved to the sanitary staff is particularly appreciated by the medical structure this guarantees a better service to our customers.

The times of the KIT collection after the childbirth are the shortest. More than 90% of the KITs arrives to the lab by the first 24 hours, while 100% of the samples will be processed by the first 48 hours. KIT collection are executed 365 days the year. Besides, in case of childbirth in days preceding to long holiday periods (Christmas, New Year’s Day, Easter, other holidays), we activate to our expenses the procedure of “collection express” which assures the arrival at our laboratories within 24 hours. We put the customer’s requirements before every other thing.

Our company is able to release the conservation certificate in extremely reduced times, in confirmation of the efficiency of our processes and laboratories.

Our call center assures significantly better time-table and times of answer than the competition. Everything to assure the best service to our customers.

The payment of the settlement can be made also in 47 months. Who say such a service is not for everybody?

A specific KIT is used for collection and transport of your sample protecting your cord cells from the external environment. The KIT includes a special sterile bag, designed purposely for the collection of the cord blood. The needle is of high gauge in order to maximize the volume of collected blood, a crucial aspect to guarantee the quality of the sample. The cord blood is transported in a special container (IATA PI650 and UN3373). We use a couriers authorized for transportation of biological samples.